Exness download and trading platform FAQ
Answers about Exness Terminal, Exness Trade, MetaTrader 4, MetaTrader 5, WebTerminal, account compatibility and login details.
Are Exness Terminal and MetaTrader WebTerminal the same platform?
No. Exness Terminal is the proprietary Exness browser trading platform. MetaTrader WebTerminal is the browser version of MetaTrader, with separate MT4 and MT5 environments. Exness currently lists both products separately under its web trading platforms.
Does MetaTrader WebTerminal support both MT4 and MT5?
Yes, but through separate environments. MetaTrader 4 WebTerminal supports MT4 accounts, while MetaTrader 5 WebTerminal supports MT5 accounts. An MT4 account cannot be logged into the MT5 environment and vice versa.
Should I choose MT4 or MT5?
Match the platform to the trading account first. MT4 accounts use MT4 and MT5 accounts use MT5. Existing Expert Advisors, indicators and scripts must also match their platform because MQL4 and MQL5 programs are separate formats.
What is Exness Trade used for?
Exness Trade is the Exness mobile application for account access, market monitoring, supported trading functions and account management such as deposits and withdrawals. MetaTrader mobile apps remain separate options for MT4 and MT5 trading accounts.
Do web trading platforms require installation?
No. Exness Terminal and MetaTrader WebTerminal run in a compatible browser. They provide browser-based access to market data and orders, but local desktop Expert Advisors, MetaEditor and the desktop Strategy Tester require a MetaTrader desktop environment.
Can I use the same account on MT4 and MT5?
No. MT4 and MT5 accounts are platform-specific. Exness and MetaTrader documentation treat their credentials and program environments separately, so an account created for one platform cannot be used to log into the other.
What should I check if MetaTrader cannot log in?
Check that you are using the correct MT4 or MT5 platform, trading account number, trading password and server. A correct account number and password can still fail if the wrong trading server or platform is selected. The Exness Personal Area password is also different from the MetaTrader trading password.